Guiding Principles

The foundational values and technical commitments that shape Malaysia’s digital health infrastructure.

Patient-Centred

Every decision prioritises patient safety, privacy, and access to their own health data.

Interoperable by Design

Open standards (FHIR, SNOMED, ICD) ensure systems communicate seamlessly across vendors.

Security First

Zero-trust architecture, encryption at rest and in transit, and continuous monitoring.

Performance & Reliability

99.9% uptime SLA, sub-500ms API response times, and regional redundancy.

Data Governance

Clear ownership, retention policies, and PDPA compliance built into every workflow.

Clinician-Friendly

Reduce documentation burden through smart defaults, pre-population, and decision support.

Standards & Frameworks

International Standards

National Frameworks