Partner Onboarding
Four-step process to connect your system to Malaysia’s national health infrastructure. From application to production deployment.
1
Apply
Submit partner application with organisation details, use case, and compliance attestations.
- Business registration documents
- PDPA compliance certificate
- Technical contact details
- Intended integration scope
2
Connect to Sandbox
Receive sandbox credentials and test against synthetic patient data with MyDRG/MyCore profiles.
- OAuth client ID & secret issued
- Access to 1,200+ synthetic patients
- FHIR endpoint testing
- Terminology service queries
3
Conformance Suite
Run automated validation tests to verify profile compliance and interoperability readiness.
- Profile validation (MyDRG/MyCore)
- Terminology binding checks
- Security & consent testing
- Performance benchmarks
4
Production Onboarding
Complete security review, sign data use agreement, and deploy to live environment.
- Security audit & pen test
- Data use agreement signed
- Production credentials issued
- Go-live support & monitoring
Required Evidence
Technical
- FHIR CapabilityStatement
- Conformance test results
- API documentation
- Error handling & logging
Clinical Safety
- Hazard analysis (DCB0129) Clinical risk management Safety case report
- Clinical risk management
- Safety case report
Security
- Penetration test report
- Vulnerability scan results
- Incident response plan
Service Level Agreements
Availability
- Target uptime
99.9%
- Planned maintenance window
Sun 02:00-06:00
Performance
- API response time (p95
< 500ms
- Rate limit
1000 req/min
Support
- Response time (P1
1 Hour
- Response time (P2/P3